Hazel

For customers and clinics

Instant approval, right at the clinic

No waiting, no callbacks, no branch visit. You apply with your Emirates ID from your phone, and Hazel returns a decision in minutes.

See how it works

In short

Hazel returns an automated credit decision in minutes at the clinic, with no manual review and no callbacks. The clinic is paid in full and treatment can often begin the same day.

Because the assessment is automated by our Lending Partner, a licensed UAE bank, the credit decision is made on the spot. The clinic is paid in full on approval and treatment can often start the same day.

How approval works

An automated assessment, delivered while you're still at the clinic.

A decision in minutes

A fully automated assessment by our Lending Partner. No manual underwriting queue, no waiting days for a person to review your file.

No callbacks

You get your answer on the spot, not days later by phone or email.

A soft eligibility check

Checking is a soft pre-check for an indicative decision — the full credit assessment happens later, with our Lending Partner.

What happens in those minutes

Four steps, start to finish, without leaving reception.

  1. 01

    Submit the application

    Your Emirates ID and a few details, entered from your phone.

  2. 02

    Automated assessment

    Our Lending Partner assesses your application instantly against its criteria.

  3. 03

    Decision delivered

    You see your result in minutes, approved or not.

  4. 04

    Clinic notified

    On approval, the clinic is paid in full and treatment can often begin the same day.

What you'll need

Four things make you eligible for an instant decision.

  • A valid Emirates ID
  • Salaried UAE residency
  • A monthly salary of ⃃ 5K or above
  • An active credit history

Built for customers and clinics alike

For customers

An answer before you leave

  • A decision in minutes
  • No callbacks or waiting
  • A soft eligibility check
  • Finance from ⃃ 10K to ⃃ 150K over 2 to 48 months

For clinics

Convert in the room

  • No manual review for your staff
  • Decisions during the appointment
  • Paid in full on approval, no repayment risk
  • Fewer drop-offs after the consultation

Instant approval vs the bank queue

Why a decision lands in minutes, not days.

Hazel instant approvalA bank loan
Where you applyAt the clinic, from your phoneAt a bank branch
Time to a decisionMinutes3–5 business days
PaperworkEmirates ID + a few detailsForms, payslips, branch visits
When treatment can startOften same dayAfter approval & sign-back
Built for healthcareYesNo

Questions, answered.

Most applicants receive an automated credit decision within a few minutes of applying at the clinic. There's no manual review queue.

Get your answer in minutes

Check your eligibility in up to 2 minutes. No commitment — just a quick soft pre-check.